Capability™ FM Service Provider is a web based solutions for service providers offering services in the Facilities Management market.

As Facilities Management is coming into the spotlight with an increasing number of players that wants to participate, competition is also stiffening. Being on the front edge is a must if you want to leap ahead and really improve business for the customer and even save cost.

Having a CAFM-system really supporting the business model, yet being transparent to customer demands is a requirement. The system should increase service level with respect to the customer, simplify and facilitate the work for your own staff while improving customer relations through providing clear and attractive reports on key indexes and SLA compliance.

Capability™ Service Provider is a platform for IT-support targeting Service Providers in the Facilities Management arena. The system is developed in close cooperation with leading FM market players.

Customer value

• Time savings
• Support invoicing of additional services
• Monitor SLA-compliance
• Reach all customer staff with service
• Increase self service level
• Improved business knowledge
• Monitor key indexes

Capability™ FM Service Provider is developed in close cooperation with leading market actors. Each system function is the result of long and extensive experience of behalf of our customers and partners.

Functions

• FM-Portal
• Service and repair requests
• Mobile work orders
• Invoicing of time and material
• Sub-contractors
• FM-Dashboard with key indexes
• Scheduled work orders
• Meeting room reservations and conference administration